YOUR PET'S HEALTH & WELFARE
Whilst your pet is in my care, its health & welfare is my primary concern. It will only ever be groomed according to its tolerance of the process. If your pet is fearful of any of the procedures employed in pet grooming, a workaround or alternative will be employed. Occasionally during grooming a pre-
At Wags to Washes, we keep detailed client records to help provide a service tailored to you & your pet/s. Please advise me of any changes so that I can update your pet's record. All your data is confidential. It will not be disclosed to or shared with any 3rd party.
Please be punctual. I work by appointment only. The appointment slot allocated for your pet's groom has been booked at your request exclusively. I do not double book appointments; a no-
CANCELLING YOUR DOG’S APPOINTMENT
NEGLECTED & MATTED COATS
In the event that your pet's coat needs to be clipped down to release it from matting or coat neglect, Wags to Washes will not be liable for any post-
AGGRESSIVE & POORLY SOCIALISED DOGS
Wags to Washes reserves the right to refuse to groom any pet for the safety of the groomer and the dog. A muzzle may be used, or services discontinued or refused for the well being of your pet, and the groomer. Owner agrees to inform prior to grooming if their dog has ever bitten or shown aggression at any time. Failure to disclose said information may result in refusal of further services and an additional fee. In conjunction with the Dangerous dogs act, the owner understands that they will be held liable for all bites/injuries caused by their dog.
Your pet may be photographed before, during or after its groom. Photographs may be used on the Wags to Washes website or other printed materials.